Accessibility

Ease of use

GLE Group is committed to ensuring access to information for everyone.

We have made every effort to make this site accessible and easy to use for everyone, no matter what browser you choose to use, and whether or not you have any disabilities.

We have tried to ensure that the html on these pages conforms to Web Content Accessibility Guidelines (WCAG) Level "AA".

We are working on improving the accessibility of those pages that do not conform. These include our contact forms.

The site's layout takes into account users who are visually impaired or have difficulties using a mouse. It is compatible with popular screen reading software and can be navigated using only a keyboard.

All links on the website should open in the same window, apart from links to external sites.

Plain English

We aim to make this site easy to understand. If you have difficulty understanding any of the content, please contact us at communications@gle.co.uk.

Navigating the site without using a mouse

We have decided not to use access keys on this site. On all pages, you can move between links using the 'Tab' key on the keyboard. To tab through the links in the opposite direction, key 'Shift+Tab'. Once a link is highlighted, key 'Enter' to follow the link.

Access keys are keyboard shortcuts which allow users to navigate around a website without using a mouse or other pointing device.

• Access keys can override keyboard shortcuts for screen readers and other assistive technology.
• There is no convention on access keys, so the few sites that use them do so in whichever way they choose.
• Users are unlikely to spend time getting used to a particular set of access keys.

For these reasons, we do not use access keys on this website.

Downloads

As well as HTML web pages, this site includes files to download in formats such as Adobe PDF, Microsoft Word and Microsoft Excel. We try to make these files as accessible as possible for everyone. Help in downloading these files is available on the pages from which they are downloaded.

• Download Adobe Acrobat Reader
• Download Microsoft Word Viewer
• Download Microsoft Excel Viewer

Forms

The website has a number of electronic forms that can be completed online. These forms can be navigated by using a mouse or by keyboard.

The forms work best with Internet Explorer or Mozilla Firefox. Safari and AOL users may need to use an alternative browser to get the most of of the forms. Please contact webmaster@gle.co.uk if you are having problems completing a form.

Accessibility queries

We are continuously seeking to improve the accessibility of this website. If you have any difficulties using this site that you believe we could address, please let us know. Contact us at this address: webmaster@gle.co.uk.

It would be helpful if your e-mail contained the following:

• the URL(s)(web address) of the page(s) that you are having difficulties with,
• the nature of your disability, if any,
• a description of the problem.

If you have a solution to suggest, please feel free to do so.