NOCN Level 2 Award in Developing IAG (2 units) and NOCN Level 2 Certificate in Developing IAG (5 units).

This course is run over two or four days

Ideal for:

Staff who give advice as part of their job role but may not be employed primarily in this capacity, for example receptionists, secretaries, learning support workers and mentors.

The benefits:

• Recognised qualification
• Progression to a Level 3 qualification
• improve service delivery

Learn how to:

• apply the key principles of effective IAG services
• develop interaction skills
• signpost and refer clients

Award cost:

£4,950 + VAT for up to 12 learners, at your premises

Certificate cost:

£8,999 + VAT for up to 12 learners, at your premises

For more information

To discuss your organisation's requirements email accreditedtraining@gle.co.uk or telephone 020 7940 1523.